Customer Service Rep

Central City Media - Tempe, AZ

 

Full-time, Part-time, Contract

We are looking for a Customer Service Representative to find business opportunities and manage customer relationships. You'll be directly responsible for building relationships and creating our client database. The ideal candidate will have sales and experience in customer service. You need to be reliable, professional and comfortable on the phone! 

Requirements:

  • Must be comfortable with cold calling and B2B sales

  • Present products to prospective clients

  • Provide professional ongoing sales support to enhance the customer experience

  • Remain in frequent contact with the clients in your responsibility to understand their needs

  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation

  • Negotiate agreements and keep records of sales and data

  • Proven experience in sales or customer service role

  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus

  • Excellent communication/presentation skills and ability to build relationships

  • Organizational and time-management skills

  • Ability to work a flexible schedule

  • Enthusiastic and passionate

  • Must have excellent phone skills!!

 

Education 

  • Some college coursework, AA, BS or BA preferred

 

Benefits:
Full-Time or Part-Time 
Contract employee

 

Apply

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